EL PASO, Texas (KTSM) — Residents in Doña Ana County can now report non-emergency incidents online at the Mesilla Valley Regional Dispatch Authority’s (MVRDA) website.
The MVDRA announced the launch of the new online reporting system on Tuesday, July 9, to offer residents a user-friendly, convenient and efficient way to report non-emergencies and request law enforcement, animal control or code enforcement response, according to the MVDRA in a news release.
Residents are encouraged to visit the website to access the reporting platform and learn more about the types of incidents they can report on, the MVDRA said.
“We are excited to offer this new service to our community,” said MVRDA Executive Director Jennifer Gorham. “The online reporting system is part of our ongoing commitment to improve accessibility and efficiency in our operations. It allows us to better serve the public by providing a convenient option for non-emergency reporting, which in turn helps us allocate our resources more effectively.”
Key features that the MVDRA highlights about the platform are the following:
24/7 Accessibility: report non-emergencies any time, anywhere.
User-friendly interface: easy-to-navigate platform for quick and simple reporting.
Immediate confirmation: receive instant confirmation number upon submission.
The MVDRA says the following type of incidents can be reported through the website, but are not limited to:
Lost property
Vandalism
Minor theft
Animal complaints
Illegal dumping
Other non-emergencies not in progress
For emergencies or incidents requiring immediate law enforcement, fire or medical response, residents should call 911.
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