Tech Crunch – Google tests a feature that calls businesses on your behalf and holds until an agent is available

Posted on February 16, 2024

Google is testing a new feature that will place a call to a business on your behalf, wait on hold and then give you a call once a live representative is available, the company confirmed to TechCrunch. The new feature, called “Talk to a Live Rep,” would get rid of the need for users to […]